Water Damage Restoration in Pelham, AL

Google Reviews

 
 
 
 
  EXCELLENT  
  
 Based on 338 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Guy Wood 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

We've been very impressed by the professionalism, promptness, and personal touches we've experienced while dealing with Restoration 1 of Birmingham.

Let's face it, this is the kind of situation none of us want to deal with—we had a pretty severe leak from the plumbing for an upstairs tub/shower that leaked through the ceiling and into the kitchen below—and it's a call for help that everybody dreads.

We're no different in our dread, but we've been grateful for the quick arrival of the team, and the fast actions taken for mitigation most certainly helped limit the damage that could have occured with a less robust response.

While I cannot say that I "hope" to do business with Restoration 1 again, I am comforted by the fact that they're there if we ever do need them again.

Restoration 1 is worth keeping in your contacts list just in case, and I highly recommend an immediate call to the team if you run into a situation that involves water or fire damage, or any other threat to the wellbeing of your property or health (e.g., mold, dusty ductwork, dirty carpets, etc.).
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Aaron Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

My family and I had a mold issue. Restoration 1 got out to us in a timely manner. We met Jeff that gave us guidance and how to move forward and he was very good at communication. We had Josh and Rose do the mold remediation and cleanup and we couldn’t have asked for a better experience. Josh was super communicative and Rose was very experienced and during this stressful time for my wife and kids she was very comforting. These 3 were great to work with and definitely a 10/10 experience for a time like this.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Craig Morton 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Could not be more pleased with the service that our agency received from Restoration 1.
From the quoting process with Jeff, to job completion, it was absolutely seamless. Robert and Joey (the techs) were extremely professional and fully engaged throughout the project.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Maurice Green 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Jeff ,Robert and his assistant were very professional and very knowledgeable. Just nice people as they say in the South!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Leah Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

I HIGHLY recommend Restoration 1 and have already referred another family to them! My husband and I called Restoration 1 when we found some mold spots on one of our bathroom walls. Turns out there was a pipe leaking in our crawl space and multiple walls had mold growing inside of them! It was a nightmare. Restoration 1 was on their way to my house within just a couple of hours! Jeff is so knowledgeable about mold/moisture in walls and unbelievably thorough in his initial inspection. The whole team was kind, thorough, and made sure every bit of mold in our walls was found, removed, and killed with the proper chemicals. Robert explained everything to us and made sure we knew what was happening every day. We are so thankful for Restoration 1 giving us our house back and making sure our family is safe. Their prices are also very fair and worth the quality of work they do.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Benjamin Walker 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

I want to give a huge shout-out to Jake, the technician who came out to inspect my home. He was absolutely great and very professional from start to finish.

Jake communicated extremely well and kept me informed throughout the entire inspection. He showed up promptly and immediately got to work. He checked, double-checked, and checked again to make sure there was no damage—and, just as importantly, to reassure me that everything was okay.

I was obviously worried, and I truly appreciated how attentive Jake was. He explained what he was doing as he inspected, which helped ease my concerns. Thankfully, he found no water damage—THANK GOD! 🙏🏽

Jake was prompt, professional, polite, thorough, and genuinely customer-focused. I couldn’t have asked for a better experience.

If I ever have a potential water-damage issue again, I would absolutely recommend Restoration 1 and would be more than happy to have Jake come back out.

Thank you, Jake, for taking the time to do a great job and for making a stressful situation much easier! 👏🏽
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Scott Peters 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Restoration 1 was called due to busted water pipe in my home on 8/1/2026 . Joshua was at my home in less than 2 hrs after the plumber left . He was quick to access the damaged areas  and recommend what was needed . Joshua then proceeded to remove all affected carpet and flooring, etc and then got the fans and dehumidifiers setup to start the drying process . Over the next 5 days , Joshua and Robert returned to my home each day to recheck moisture levels to ensure all was drying as needed and make any needed adjustments  .
Joshua made this whole process easier . His knowledge, professionalism and friendliness was exceptional !
I could not have had a better company come out to handle this situation. Joshua , Robert , Restoration 1 , you are the best !
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Will Ferrell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Joshua and Robert did a great job! They were very knowledgeable and helpful.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sarah Mayfield 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

The service was friendly and thorough. The technicians helped us get started with our insurance, explained everything they were doing, and worked efficiently. They stayed late in order to set up and remove equipment. Even our dog liked them.